Post Survey Activities: Developing Effective POC

This session will review strategies for writing an effective plan of correction and discuss the informal dispute resolution (IDR) process, with strategies for developing an effective IDR and/or IIDR submission.







Webinar Series Brochure

This 12-month webinar series-Survey Success! Avoiding Top Citations reviews nursing home survey trends and top deficiencies cited with an emphasis on understanding and applying the Interpretive guidance to avoid similar tags.
•Learn from actual citation examples including IJ tag reviews
• Gain insights into successfully managing the survey process & understanding the critical element pathways used to guide surveyor investigations
• Implement survey preparedness best practices
• Review steps for developing an effective plan of correction
& disputing cited deficiencies through the Informal Dispute
Resolution (IDR) process

Webinar Title:  Survey Success! Avoiding Top Citations. Post Survey Activities: Developing Effective Plan of Correction & IDR

When the webinars will take place:First Tuesday of every month  2:30 pm EST  Date: Tuesday, December 6

Projected Learning Outcomes/Course Objectives: At the conclusion of each session, the learner will:

  1. Understand the five core elements required by CMS for an acceptable plan of correction

2. Become familiar with the time frame requirements for submission of an acceptable plan of correction

3. Demonstrate the ability to write an acceptable plan of correction

4. Discuss what documentation is needed for a successful IDR

5. Identify the steps in the IDR process

Course Content

  • 30 minutes Writing an effective plan of correction
  • 20 minutes IDR Process
  • 10 minutes Closing Comments/Q&A

Target Audience: Administrators, Nursing Leadership

Instructional Level: Intermediate

Contact Hours: 1.0

Presented By:

  • Shelly Maffia, MSN, MBA, RN, LNHA, QCP, CHC, CLNC, CPC
  • Janine Lehman, RN, RAC-CT, CLNC

Proactive Training Team:
The Proactive clinical education team includes experienced health
facility administrator, legal nurse consultant, compliance officer, MDS
and reimbursement experts with backgrounds in multi-facility operations,
contract therapy services, survey management, healthcare compliance,
clinical program development, QAPI, and litigation support.
Learn more about our team at

Registration fee:

Members: $55 per person (all sessions are recorded)

Nonmember: $110 per person

Continuing Education

The Kentucky Association of Health Care Facilities is an approved provider of continuing education by the Kentucky Board of Nursing, #5-0002.  To receive the 1.00 contact hours, you must complete the entire program. Certificates may be printed once the program evaluation is submitted. Disclaimer Statement: The Kentucky Board of Nursing approval of an individual continuing education provider does not constitute endorsement of program content.

Cancellation Policy

Cancellations must be made in writing and emailed to [email protected] or faxed to 502-425-3431. Cancellations by phone will not be accepted. Cancellations received no later than January  will receive a full refund. Cancellations received between December 28  to January 3 will receive a refund of 1/2. Registrants who do not attend or who do not complete the full seminar will not receive a refund unless prior written notice is given to the KAHCF office. 

12/6/2022 2:30 PM - 3:30 PM
Eastern Standard Time
Webinar KAHCF Webinar
Online registration not available.